Do I get a warrenty?
Yes. Each product has a warrenty of 1 year but it only applies to hardware and software malfunctions.
How do I get free shipping if I am buying online from overseas?
Follow us on our social media accounts to see occasional promotions!
My battery does not last as long as advertised, is there a problem?
It depends on how you utilize your device, however if battery life is 5 or more hours lower than advertised, please bring it to one of our service centers here.
My device is unable to connect to the network, what do I do?
Run network troubleshoot on the VEXZSettings app in your device but if it still does not work, contact us
It has been a few weeks since my order yet I haven't received it, how can I check my shipping?
Please send us an email with with the information in your e-receipt and we will investigate for you.